Home Care for COVID-19 Positive Clients

Our caregivers are available to assist with clients who test positive for the coronavirus. Here’s all you need to know to recover safely at home.

CareChamp CEO on COVID-19 and the environment we find ourselves in  

Now more than ever, CareChamp is committed to providing quality care to our clients throughout South Africa—in the safest way possible. I wanted to personally update you on the preventative measures we have in place—to keep our caregivers and clients safe.

Given the COVID-19 situation, we know you’re concerned about our caregivers’ health, as well as your well-being and the well-being of your loved ones. Which is why we’re sharing our infection protocol with you. We urge you to share it too.

Please note: While we are adhering to the South African government’s official guidelines, we cannot in any way be held responsible for outcomes outside our power to control.

way foward

The coronavirus epidemic is shining a light on caregivers. Now more than ever, we’re seeing how critical their service is. But what exactly does home care look like in these unprecedented times?

• Every working day, our field and office Champs will be required to fill in this form (before arriving for work). If a response triggers a flag, then the message “do not go to work” will appear, followed by a prompt to get tested. Our office will receive an alert, in which case you’ll be notified of the situation immediately and provided with a backup caregiver.

• What’s the safest way for loved ones to stay at home? The less people the caregiver—and your loved one, by extension—comes into contact with, the better. A 24/7 live-in shift will mean your caregiver can greatly minimise risks. We have a rotation system in place to allow for caregivers to switch—either every week or every 2 weeks.

• Is hourly care still an option? Yes, but keep in mind that your caregiver won’t be able to avoid public transportation (which can be a tricky situation). Although more expensive, one could cover the cost for your caregiver to use Uber instead.

Caring for patients who tested positive for COVID-19 disease. Our caregivers are available to assist with clients who test positive for the coronavirus. A 20% risk surcharge will be applied to account for the 14 days post-care when the caregiver (as a precaution) will be required to self-isolate and, as a result, won’t be able to take on more work. The caregiver will need to be equipped with full personal protective equipment (PPE) at an additional cost to the client. Please click here to read more.

Stay informed on #COVID19

Go to www.sacoronavirus.co.za for official news and information from the South African government.

Emergency Hotline: 0800 029 999 (Monday-Friday, 8am-4pm)

WhatsApp Support Line: 0600 123 456

See INFOGRAPHIC below for The Infection Protocol all our Champs follow

Guides/Resource Library

From updates to how to protect yourself and your loved ones—we make it our business to learn the coronavirus inside out. Help yourself to our collection of the best resources on the topic.

• CareChamp Investigates: Senior Isolation | CareChamp

• Home Care for COVID-19 Positive Clients | CareChamp

• Safe Exercises for Seniors | CareChamp

• 10 Ways to Protect the Elderly From the Coronavirus | CareChamp

• How to Prepare As if You’re Going to Get the Coronavirus | CareChamp