How CareChamp Works
STEP 1: PROVIDE YOUR REQUIREMENTS
Connect to us via Chat, Phone or Email and we will send you a few questions to answer to better assess your needs.
Based on this, we will send you our Terms & Conditions to sign (easy online signature system able to access on any smartphone or laptop / desktop) including your details provided.
STEP 2: meet your match
We’re committed to matching you with the perfect caregiver. Based on your requirements, we’ll send you online profiles of up to 5 compatible Champs, complete with video introductions to help you make the most informed decision possible. Left: An example of Amanda’s (one of our Cape Town Champs) online profile.
STEP 3: home care nurse assessment and Caregiver onboarding (not required for Companion or non-medical CHILD care)
A home care nurse assessment—conducted by one of our registered nurses (RNs)—helps us to put together a care plan by better understanding your requirements. It also does wonders for orientating the caregiver and client.
In line with the provisions of the HPCSA, we are offering virtual home care nurse assessments as an option that is safe and convenient!
STEP 4: our innovative systems
By supporting our caregivers and clients with the right technology, CareChamp is revolutionising the home care industry.
Our systems take care of all the admin, including:
Scheduling,
Invoicing / Payments, and
Automated GPS tracking of check-in and check-out times.
From managing bookings to submitting detailed daily reports—our Champs are committed to keeping you and your loved ones informed. Our detailed care reports (below) help you (our client) stay always in control.
exampleS TAKEN FROM care reportS
STEP 5: full circle
We believe in the importance of integrity in business. That’s why we encourage our Champs to always be transparent. We ask the same of our clients—to give us honest feedback via our rating system. This ensures that only top-rated Champs feature on our platform.
